Page 1 of 1

Cannot enable SSD Cache

Posted: 22 Feb 2022, 01:31
by seajayshome
Hi - I've put in an SSD and have tried to enable it in TOS 4.2.28-2201191742-P1.31

The SDD appears in the dropdown and I select it OK
Image

The system says configuring, then says it is rebooting, however when the system reboots it always says "disabled" again and the dropdown list has gone back to default:

Image

Image

I have tried stopping applications first (I only have Plex and Snapshot active), however this did not make any difference.

Re: Cannot enable SSD Cache

Posted: 22 Feb 2022, 14:04
by TMSupport
What is the SSD model? Please try to format the SSD and enable the SSD cache again.

Re: Cannot enable SSD Cache

Posted: 22 Feb 2022, 16:21
by seajayshome
It is a Samsung 850 EVO 120GB - how do I format the SSD?

I tried creating a new Storage Pool with it which formatted it and was then available as general storage, but it was then not available in the SSD Cache pull down, so I deleted the Storage Pool and it reappeared. Still didn't work when I selected and rebooted though.

Re: Cannot enable SSD Cache

Posted: 22 Feb 2022, 18:10
by TMSupport
Please contact our tech team to have a remote session.