TerraMaster Forum

My F2-210 has recently stopped working within the last 24 hours, I am unable to access the device from either the desktop app or mobile app. The device does not respond to the power on/off button; the only option would be to switch it off via the mains which i have not done yet.

Only HDD 1 has an active green light, HDD 2 has no light showing. I'm unsure of the OS but do keep on top of updates when they are pushed through.

Any advice on what to do, should I unplug this from the mains.

Get your Harddisks out, und un plug it.
Then plug it in again without disk show that you can find his ping. Maybe it wants to reinstall TOS so let it do an when it asks you to reput in your Harddisks. It schould never ask you to recreate a pool.
Do you have a Raid 1 running on it?