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"Loading" screen

Posted: 23 Jan 2022, 22:00
by sound
After the reboot, with the TOS reinstalled, the screen stays on "LOADING", it's been like that for about an hour ..... is that right?
F4-210 with 4x6T HD, raid 5, 80% full .....

Bye

Re: "Loading" screen

Posted: 23 Jan 2022, 22:41
by TMSupport
Hi! Please refer to the article for troubleshooting. viewtopic.php?f=81&t=2407&p=15832&hilit=loading#p15832

Re: "Loading" screen

Posted: 24 Jan 2022, 01:08
by sound
TMSupport wrote: 23 Jan 2022, 22:41 Hi! Please refer to the article for troubleshooting. viewtopic.php?f=81&t=2407&p=15832&hilit=loading#p15832
Thank you...
So I have to wait a couple of days, how much do I read? :roll: :roll:

Re: "Loading" screen

Posted: 24 Jan 2022, 18:29
by TMSupport
Hi! If you have waited for more than 2 days, you can basically judge that the file system is abnormal.
Please refer to the article to repair the file system: viewtopic.php?f=79&t=2575

Re: "Loading" screen

Posted: 26 Jan 2022, 04:09
by sound
The screen has been "LOADING" for four days .... and I think there is something wrong with the filesystem at this point. :? :?
I tried to follow the guide as in the topic "viewtopic.php?f=75&t=2350" and "viewtopic.php?f=79&t=2575 " but Putty refuses to go.
What can I do?
I enclose some screens ....

Image

Image

Re: "Loading" screen

Posted: 26 Jan 2022, 16:48
by TMzethar
{L_BUTTON_AT}sound

Since the solution is a bit cumbersome, please contact the technical support mailbox and make an appointment with an engineer to assist with remote processing.

Re: "Loading" screen

Posted: 26 Jan 2022, 17:46
by sound
Ok, thank you......

Re: "Loading" screen

Posted: 29 Jan 2022, 15:26
by sound
Thanks to the remote help of a Terramaster technician, I have my F4 back online and fully functional.
Thanks again for the efficiency, competence and speed .....👍👍👍👍