TerraMaster Forum

Hello,

Hoping I picked the correct section?!?!?

I keep losing 'connection' to my 'mapped drives' and have no idea why?!?!?

Any suggestions???

I'm still running 4.2.15, honestly I've been scared to update the TOS version because this one was the first that I had everything working normal....but now I keep losing connection to my mapped drives which is frustrating having to remap them every week lately.

Hi! Please refer to the article for troubleshooting: viewtopic.php?f=78&t=1299

I looked over the link you shared, not sure I made clear my issue.

I have no problems mapping my drive, as a matter of fact, it's easy to do so.

The problem is within 24 hrs usually when I pull up my file explorer the mapped drives have red X's on them and are inaccessible.

So I need to 1) 'disconnect' from them and 2) remap them.

I did so yesterday about the same time I started this thread and one day later, they're not working anymore?????

Hi! Have you done the following operation？
1. Set your TNAS a static IP address, and make sure your PC and your TNAS are in a same subnet.
2. Check "Remember my credentials" when you are mapping a drive.

Ok so I believe the problem was #2, not sure how or why it was unchecked on it's own because it worked normally for several months, but it hasn't lost connection since checking off "Remember my credentials" box. So thank you!