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Empty Bin on a Mac

Posted: 11 Dec 2021, 07:28
by Gerg
Hi There,

When I move files to the Bin on a mac and then empty the Bin the available disk space on the Terramaster does not increase.
It stays exactly the same despite deleting 100's of Gb.
As a result the D5 is now completely full no matter what I delete (plus emty Bin) to try and gain some space to get working again.

Can somebody please advise on how I can clear this space on the drive

Thanks in advance for any advice

Re: Empty Bin on a Mac

Posted: 11 Dec 2021, 13:31
by TMroy
What is the exact model of your product? D5 thunderbolt 3? D5-300? D5-300C?
Not sure if it is caused by the incompatibility of the file system you are using on your D5. which file system formatted your drives?