TerraMaster Official Forum

Model: F2-210
TOS: 4.2.17-211030148

connection:
NAS-LAN-router-LAN-LCD
NAS-LAN-router-WiFi-smartphone

Problem: DLNA doesn't shows all multimedia: directories and files, only approx. 20%.

What I see on my phone in VLC player:


how looks "real" directory with multimedia (foto, video):


how DLNA shows the same directory with multimedia (it shows ONLY 2 directories!):


similar situation (DLNA) on my SmartTV:


I tried with PLEX - it doesn't work.

What to do, if I want to display multimedia from NAS on TV (via DLNA)? (I reinstalled this app few times).

Thanks in advance.

Hello！
we can't see the picture you posted, and we can't determine the problem. Please change your browser to try if you can upload the picture, and the resolution of the picture should not be too large.
It is recommended that you use the emby server's DLNA function to compare with the built-in multimedia server, and then feedback the screenshot of the result to us.
And the problem with Plex is caused by an incomplete index.Please wait for the Plex index to be complete before operating.

again, smaller picture

What I see on my phone in VLC player:


how looks "real" directory with multimedia (foto, video):


how DLNA shows the same directory with multimedia (it shows ONLY 2 directories!):


similar situation (DLNA) on my SmartTV:


I used DLNA aplication from TOS - it doesn.t work corretly.
Plex - I know, its incomplete index - but when I start indexing, after 1-2 minutes NAS disconectet from router, and I need to restart NAS or router.

Hi! It is not clear what caused it. If you need help, you can contact our tech team to check it remotely.

ok.
when and how?