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Connection Failure - D5-330 to Nuc8i5

Posted: 18 Oct 2021, 00:48
by mignom
Hi, i cant connect from my nuc8i5beh to D5-330. Thunderbolt 3 ist updated (FW etc.), Nuc is updated (BIOS etc.). Device Manager shows an error, but i dont know how to fix it. Can u help?

Firewall is off, VPN is off, Service ist running.

Re: Connection Failure - D5-330 to Nuc8i5

Posted: 19 Oct 2021, 10:08
by TMSupport
Hi! Please refer to D5-330 quick installation guide.
https://support.terra-master.com/quickg ... underbolt3

Re: Connection Failure - D5-330 to Nuc8i5

Posted: 20 Oct 2021, 01:29
by mignom
What do you think have i done laste few days?? the support reflects the quality of the product.. its on its way back and im looking for another manufacturer.