TerraMaster Forum

F4-210 upgraded to the newest firmware.

Been getting this weird error in the TOS settings for the past two updates. In the Network Services section, actually Network/General, under HTTP, HTTPS, server header, and simultaneous connections I see this error in the text box.

ERROR: ld.so: object '/etc/libsystem.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.ERROR: ld.so: object '/etc/libsystem.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.ERROR: ld.so: object '/etc/libsystem.so' from /etc/ld.so.preload cannot be preloaded (cannot open shared object file): ignored.8181

Hello
This is because the object file ‘libsystem.so’ cannot be loaded. Please log in to ssh to switch to root mode and execute a command: mv /etc/ld.so.preload /home
If you still can’t solve it, please give us a screenshot to troubleshoot the cause.

i putty into the nas

and get the same error

i don't understand the command you gave me or what to do with it

i copied the command and something called busybox showed up with more instructions

please be clear on what i should do

Hi! Can you send a screenshot of the error report after entering the command? We need to troubleshoot the cause of the error.

Here is the exact error I get in the TOS panel in the Network section.

Please give me clear instructions to solve this by SSH. I can't tell if you want me to type "Id" (EYE) or "ld" (the letter L).

And when I use putty to get into my NAS

i also can't sign in with putty as 'root'. it should be the admin password. i typed it in and it says access denied.

Hi! We can not see the screenshots you attached. Maybe you can try the following methods again.
Login in to SSH terminal:viewtopic.php?f=75&t=2350
Execute the command: If it still report an error, you can send an email to our technical team, and our engineer will check it for you remotely.

can you see the pics now?