Failed to connect to WebDAV service?

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TMzethar
TerraMaster Team
Posts: 1226
Joined: 27 Oct 2020, 16:43

Failed to connect to WebDAV service?

Post by TMzethar »

instruction

Failure phenomenon
Unable to successfully connect to the WebDAV service.

Applicable models
All TNAS models

Applicable version
TOS 4.1.x & TOS 4.2.x

Solution
To check whether the shared folder has WebDAV access permissions, go to "Control Panel-Shared Folders", tick the shared folder, click Edit, and change the WebDAV permissions to read and write. Try to connect again.
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nhatdong
Posts: 3
Joined: 24 Jun 2023, 18:13

Re: The client cannot log in to WebDav?

Post by nhatdong »

My TOS is 5 and cannot find the WebDAV functions on shared folder.
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: The client cannot log in to WebDav?

Post by TMzethar »

{L_BUTTON_AT}nhatdong
Unlike TOS4, in TOS5, WebDav permissions are consistent with system permissions and are not included in this option
Please enable Web DAV directly in Control Panel>File Services>Web DAV.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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nhatdong
Posts: 3
Joined: 24 Jun 2023, 18:13

Re: The client cannot log in to WebDav?

Post by nhatdong »

Already enable webdav thru file service but the app like RaiDrive cannot connect to nas, local is fine.
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: Failed to connect to WebDAV service?

Post by TMzethar »

{L_BUTTON_AT}nhatdong
If the local connection is fine, it indicates that the problem is with the network settings. If you have not set up a remote connection, please refer to this instruction to set up your network.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
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gmanghi
Posts: 3
Joined: 04 Aug 2022, 15:40

Re: The client cannot log in to WebDav?

Post by gmanghi »

{L_BUTTON_AT}nhatdong
TMzethar wrote: 17 Jan 2024, 18:17 Unlike TOS4, in TOS5, WebDav permissions are consistent with system permissions and are not included in this option Please enable Web DAV directly in Control Panel>File Services>Web DAV.
Then how it is supposed to work? What is the URL to be used to access the endpoint? I tried on a browser in the local network, with the correct port. It asks for a credential, if I use the one of a user of the NAS I get no error, bit all I get I a "NOT FOUND" Please explain, the docs are not useful in this sense.
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