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D5-300C does not show Seagate IronWolf

Posted: 17 Aug 2021, 04:54
by Davelon
Newly bought D5-300C has two WD Red Drives in HDD 1 and 2 slots. Seagate IronWolf 6TB drive in slot 3 or 4 but is not recognised. Green light is showing for this HDD in either position 3 or 4.

Re: D5-300C does not show Seagate IronWolf

Posted: 17 Aug 2021, 10:00
by TMSupport
Hi! Can you move Seagate IronWolf 6TB drive to HDD 5 slots to see if it is recognized?
If HDD1 and 2 are in Single or RAID1 mode, you can try to move one of the HDDs to HDD3 or 4 slot.

Re: D5-300C does not show Seagate IronWolf

Posted: 12 Nov 2021, 07:35
by Charlie_Croker
Davelon wrote: 17 Aug 2021, 04:54 Newly bought D5-300C has two WD Red Drives in HDD 1 and 2 slots. Seagate IronWolf 6TB drive in slot 3 or 4 but is not recognised. Green light is showing for this HDD in either position 3 or 4.
Had the Iron wolf been setup? If you watch this video, the guy had the same thing with an Iron Wolf drive https://www.youtube.com/watch?v=QqxxK6KTNic

Re: D5-300C does not show Seagate IronWolf

Posted: 12 Nov 2021, 11:46
by TMroy
There is a reality that there are plenty of various devices on the market, if your hard disk is formatted on other devices and has data stored on it, there is a certain probability that the hard disk will not be recognized on TM D5-300C, and if such thing happens, you need to reformat it on your TM.