TerraMaster Official Forum

Hello,

I have recently purchased an F5-221 with 4x4TB HDD's and a 500GB SSD for caching. HDD's are RAID5 and volume file system is BTFRS. I have Snapshot installed and have setup snapshots of the appdata and one other shared folder. Snapshot also shows me public as an available folder to snapshot.

My problem is that I currently have five further defined shares as well as two use home folders and none of these are showing as available to be snapshotted (is that a word?).

Because of other issues I have already reinstalled TOS twice so far but this list of available folders to snapshot hasn't changed with either reinstall.

What is the process by which a folder is made available to snapshot so that they can be snapshotted?

Thank you.

First close all snapshot plans, uninstall Snaphot, clear browser cache, and then reinstall Snaphot.

Have done as requested. Outcome is the same--same folders available to be snapshotted.

Please contact support(at)terra-master.com to get more help.

Have emailed support as requested.