TerraMaster Official Forum

Posted: **15 Jul 2021, 10:59**

Troubleshooting:
When I initialize my device, I cannot click next or skip after setting my my username and password and request the verification code.
Or even if I successfully complete the setup, the array formatting stays at 10% or 60%.

Applicable models: all TNAS models.

Applicable version: TOS4.x

Instructions:
Note: Please do not use this guide if you have data on your hard drive.
1. Log in to the SSH terminal: viewtopic.php?f=75&t=2350
2.

Code: Select all

mdadm -S /dev/md0

3. Find the block with partition 4, such as: sdb4

Code: Select all

ls -l /dev/sd*

4.Clear raid information

Code: Select all

mdadm --zero-superblock /dev/sdb4

5. Delete the mdadm.conf file

Code: Select all

rm /etc/mdadm.conf

6. Refresh the page and reset the administrator information

Posted: **04 Jun 2023, 04:59**

What do you do if you do have data on the drives? This guide says to not follow in this case and I am stuck at the username and password setting page!

Posted: **05 Jun 2023, 16:31**

dont know if it could help but i found TOS5 will silently not allow usernames with "admin" as part in it and is preventing to proceed to the next step. So "diskadmin" as username is not accepted

Thomas

TerraMaster Official Forum

The initialization setting of TOS4 cannot be completed or skipped？/The initial array formatting is stuck at 10% or 60%?

The initialization setting of TOS4 cannot be completed or skipped？/The initial array formatting is stuck at 10% or 60%?

Re: Cannot click next or skip when setting the username and password?

Re: Cannot click next or skip when setting the username and password?