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TNAS Mobile Does not have access to the contents of the folders.

Posted: 12 May 2021, 02:23
by RomanLV
After upgrading my TNAS F4-210 to version 4.2.12, the folders in the TNAS Mobile 2.4.10 app do not open. When you try to open any folder with photos or videos, it writes "Network connection error". How do I get access to the contents of folders in the app again?

Re: TNAS Mobile Does not have access to the contents of the folders.

Posted: 12 May 2021, 18:43
by TMzethar
Hello, we have noticed the problem and are in the process of troubleshooting. For the time being, you can create a second user for normal use, and we will fix it and release a version update as soon as possible.

Re: TNAS Mobile Does not have access to the contents of the folders.

Posted: 12 May 2021, 22:19
by TMzethar
TMzethar wrote: 12 May 2021, 18:43 Hello, we have noticed the problem and are in the process of troubleshooting. For the time being, you can create a second user for normal use, and we will fix it and release a version update as soon as possible.
Also, if you need to use it now, you can install 4.2.08 and then upgrade to 4.2.12. This will bypass the bug and enable TNAS Mobile to work properly