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UPS not detected

Posted: 21 Apr 2021, 06:02
by dayfuz
I have a Cyberpower EC850LCD, and it looks to me that a lot of Cyberpower models at the 850VA range is currently supported. I purchased a TerraMaster F4-210 and expected it to function with my UPS unit via USB, however it is not being detected. Any tips on how to get this UPS connection working?

Re: UPS not detected

Posted: 21 Apr 2021, 09:54
by TMSupport
The mentioned model is not in our compatibility list. Please refer to this link to get the compatibility list https://www.terra-master.com/us/compatibility/
The mentioned model is not tested here, and it's suggested to purchase the compatible model in the list.

Re: UPS not detected

Posted: 22 Apr 2021, 00:45
by dayfuz
Would it be possible to configure TNAS to shutdown during power outage by receiving something from my PC?

Re: UPS not detected

Posted: 22 Apr 2021, 11:00
by TMSupport
Sorry it could not be done like this.