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Cannot Update or Uninstall USB Copy
Posted: 12 Apr 2021, 09:30
by werzaque
Dear Community,
I have a problem with USB Copy. Since TOS was updated, I want to update USB Copy as well, but it will not let me. It also will not let me uninstall it. I suspect the application has become corrupted, but is there any way to force an uninstall so that I can do a fresh clean install of USB copy? Many thanks.
Frank
Re: Cannot Update or Uninstall USB Copy
Posted: 12 Apr 2021, 14:26
by werzaque
TOS version is 4.2.09-210251735 by the way
Re: Cannot Update or Uninstall USB Copy
Posted: 12 Apr 2021, 15:32
by TMSupport
Is it the only issue with USB Copy or all the apps?
Re: Cannot Update or Uninstall USB Copy
Posted: 12 Apr 2021, 16:02
by werzaque
Hi,
Clam Antivirus works just fine, and I just tried to install "Web Server", which seems to be working as far as I can tell. Those are the only apps that I have installed at the moment.
KR,
Frank
Re: Cannot Update or Uninstall USB Copy
Posted: 12 Apr 2021, 17:05
by TMSupport
Please SSH access your TNAS and logged in as root (the password is the login password of admin) and run the cmd line below:
1. rm /tmp/wget-usbcopy
2. rm /tmp/scripts_run/get.usbcopy
The refresh the page to reinstall USB Copy.
Re: Cannot Update or Uninstall USB Copy
Posted: 23 Apr 2021, 09:00
by werzaque
Dear Support,
Sorry for the belated reply. I am getting the following error
. Please advise.
Welcome to Tnas!
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? yes
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$ rm /tmp/wget-usbcopy
rm: remove write-protected regular file '/tmp/wget-usbcopy'? y
rm: cannot remove '/tmp/wget-usbcopy': Operation not permitted
[admin@TERAKO ~]$
Re: Cannot Update or Uninstall USB Copy
Posted: 23 Apr 2021, 09:26
by TMSupport
Please SSH login as root to run the cmd lines, the login password is the same with admin's TOS login password.
Re: Cannot Update or Uninstall USB Copy
Posted: 23 Apr 2021, 09:47
by werzaque
Many thanks! And sincere apologies for the lack of reading comprehension on my part
Issue seems to be solved now.