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backblaze app locks up TOS

Posted: 07 Apr 2021, 02:37
by deejc
i have my data backing up to backblaze and thats OK, but if i select Log then the whole TOS locks up and stops responding, i need to refresh The entire page for anything else to work.
my Log page shows i have 56746 Log entries, after a certain time Safari shows :
this webpage was reloaded because of a problem

Re: backblaze app locks up TOS

Posted: 07 Apr 2021, 11:27
by RyanYang
This may be due to our protection mechanism, TOS automatically exits due to long periods of inactivity.
Can you export logs in Backblaze normally after logging in normally?
You can try other browsers, such as the latest Google Chrome.

Re: backblaze app locks up TOS

Posted: 07 Apr 2021, 14:16
by deejc
i cannot export logs as the screen locks when i go on to the logs page, i tried in chrome and chrome crashed as well

Re: backblaze app locks up TOS

Posted: 08 Apr 2021, 08:51
by RyanYang
We are verifying this issue.