My CPU is always near 100%. Which is that?
Strange app overload CPY
Re: Strange app overload CPY
Hi,
I can't see the 100% picture of the cpu you sent, you can send it as an attachment. Is it possible to let our engineer check it remotely? You can send an email to our tech team :viewtopic.php?f=75&t=608
I can't see the 100% picture of the cpu you sent, you can send it as an attachment. Is it possible to let our engineer check it remotely? You can send an email to our tech team :viewtopic.php?f=75&t=608
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Strange app overload CPY
that sort of process name is usually malware running on your nas drive so i believe you are infected with something
if you know what you are doing you can SSH to the nas drive and then prevent it from running, but more than likely you will either need to wipe your drives and start it all again or allow a TM engineer to login in remotely and they may be able to prevent it from running at start up
if you know what you are doing you can SSH to the nas drive and then prevent it from running, but more than likely you will either need to wipe your drives and start it all again or allow a TM engineer to login in remotely and they may be able to prevent it from running at start up
F2-210
4.2.43
4.2.43
Re: Strange app overload CPY
How can i see the process that starts with the system? Or if there is a process that start with a timer. Its seems to be a malware. When i kill the process, CPU is ok.
- Attachments
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- Captura.PNG (2.5 KiB) Viewed 5713 times
Re: Strange app overload CPY
Hi,
Is it possible to let our engineer check it remotely? You can send an email to our tech team : viewtopic.php?f=75&t=608
Is it possible to let our engineer check it remotely? You can send an email to our tech team : viewtopic.php?f=75&t=608
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Re: Strange app overload CPY
My hour is gmt+1 its so difficult that your engineer check it..
I see a suspicious process: vinu3imu0jdg3ma
See the captures. Is normal that?
I see a suspicious process: vinu3imu0jdg3ma
See the captures. Is normal that?
Re: Strange app overload CPY
Hi,
This is abnormal. After you send the email, we will arrange a reasonable time to solve it for you remotely.
This is abnormal. After you send the email, we will arrange a reasonable time to solve it for you remotely.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)