TerraMaster Official Forum

Model: F2-421
TOS: 4.2.07-2012241608

High CPU usage cause by unknown processes; I suspected It could be plex / onedrive since I updated these services recently but after stopping these the problem still persists.

I can see rclone / kswapd0 processes are being spam but can't find the root cause

I investigated a bit more and seems rclone was launched by the process ondrivecloud however no network activity was happening and no files were being dowloaded

Hi.
Is memory usage high as well?
You can send an email to our tech team to check it remotely.

i am also getting the 100% cpu after doing update i have no apps installed
wlogcd2g03ro10 50% 80%
8i0gocagksrd8w7 running from 58-89%
pty10 running at 12-18%

cpu running at 100%
total memory usage 54%

F2-210 X 2

Hello,
Your TNAS may have a virus, you need to reinstall the system.
Restoring factory settings and reinstalling the system will not delete your data, but you cannot delete or recreate volumes and storage pools during the process.
Before restoring the factory settings, you can back up important data and export the corresponding data in the user and user group of the control panel.
Then you can refer to the method in the following link: viewtopic.php?f=75&t=423
If it still doesn't work, you can send an email to our technical support team.

thanks, not a virus scanned all files twice this only happened after update and only happening on one of the f2-210 have sent a mail to the technical support team but no reply , can you take the OS from one nas and transfer to the other ?? the last thing i won't to do is format my drives and lost everything, thanks