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Nextcloud blank page
Posted: 31 Jan 2021, 07:52
by McAwesome
Hello,
i installed Nextcloud on my TNAS-F221 and configured it.
For some reasons I had removed it and after days I wanted to reinstall it.
After installation, however, the app opens but from blank pages and nothing is seen
Sorry for the wrong section. I see now that Nextcloud goes to Other. Please moderator move this topic.
Re: Nextcloud blank page
Posted: 01 Feb 2021, 10:36
by RyanYang
Hello,
You can check whether the program service is started in the application center.
If it has been activated, the loading speed may be slow due to network reasons. You can wait for a while on this interface.
If it still doesn't work, you can try to clear the browser cache and then log in again.
Re: Nextcloud blank page
Posted: 02 Feb 2021, 19:58
by McAwesome
I see it is installed but not active. However, on my nas it is currently uninstalled.
Before posting the answer, from fresh browser, I installed nextcloud again and uninstalled right after and now it has disappeared from the the application center management page.
So, I installed it again and I see it correctly on the desktop and in the application center management page.
However, now it tells me to upgrade.
I tried to refresh the page, open nextcloud, run the load symbol, but it remains with the blank page.
blank.jpg
Re: Nextcloud blank page
Posted: 02 Feb 2021, 21:43
by TMS
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.
Re: Nextcloud blank page
Posted: 02 Feb 2021, 23:53
by McAwesome
yes sure. where i get the email?
Re: Nextcloud blank page
Posted: 03 Feb 2021, 09:55
by RyanYang
Hello,
You can email to support(at)terra-master.com, remember to replace (at) with @