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F4-220 can not reinstall TOS

Posted: 25 Jan 2021, 15:16
by theneck
after installing the latest update for the f4-220, i can't reinstall TOS.

when i connect just one hdd, i get this message. the f4-220 only have 1 lan port in the first place.

Initialization
Only one LAN port can be connected during initialization!
Please keep your TNAS device connected to the Internet. Otherwise, you cannot install TOS online. You will need to download the TOS installation package from TerraMaster’s official website and install it manually.

Re: F4-220 can not reinstall TOS

Posted: 25 Jan 2021, 20:00
by RyanYang
Hello,
Please check the network. You can try to shut down the TNAS, unplug the network cable, plug it in again and turn it on.

Re: F4-220 can not reinstall TOS

Posted: 25 Jan 2021, 21:23
by TMroy
{L_BUTTON_AT}theneck
Just click on "Next" to continue.

Re: F4-220 can not reinstall TOS

Posted: 25 Jan 2021, 23:21
by theneck
{L_BUTTON_AT}theneck
TMRyan wrote: 25 Jan 2021, 20:00 Hello, Please check the network. You can try to shut down the TNAS, unplug the network cable, plug it in again and turn it on.
already tried all this, still the same error message.
TMroy wrote: 25 Jan 2021, 21:23 Just click on "Next" to continue.
there is no next button to continue the setup.

Re: F4-220 can not reinstall TOS

Posted: 26 Jan 2021, 09:59
by RyanYang
{L_BUTTON_AT}theneck
Hi,
Can you boot up after inserting the hard drive and log in to TOS?

Re: F4-220 can not reinstall TOS

Posted: 27 Jan 2021, 11:32
by TMroy
find it at low right corner of your screen.

Re: F4-220 can not reinstall TOS

Posted: 27 Jan 2021, 13:59
by theneck
TMroy wrote: 27 Jan 2021, 11:32 find it at low right corner of your screen.
i had to reformat 1 of the hdds that i had been already using with the NAS for almost 2 years, then the arrow was at the lower right corner. WEIRD