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F2-220 - folder has disappeared
Posted: 23 Jan 2021, 00:16
by bitconductor
Hi,
Had this drive for a while now and, not being techy, it's been a bit of a journey.
Using it mainly for music via Plex.
A folder has disappeared!
I had 3 folders - public, work and appdata.
Appdata is empty. Public has music in. Work was work stuff.
Work folder has disappeared.
Any ideas?
Separately, my permissions are f-ed up.
I don't know anything about Linux so I'm pretty helpless.
Thanks
Re: F2-220 - folder has disappeared
Posted: 23 Jan 2021, 05:36
by bitconductor
bitconductor wrote: ↑23 Jan 2021, 00:16
Hi,
Had this drive for a while now and, not being techy, it's been a bit of a journey.
Using it mainly for music via Plex.
A folder has disappeared!
I had 3 folders - public, work and appdata.
Appdata is empty. Public has music in. Work was work stuff.
Work folder has disappeared.
Any ideas?
Separately, my permissions are f-ed up.
I don't know anything about Linux so I'm pretty helpless.
Thanks
This person solved it elsewhere. Phew
DiscoSi wrote: ↑
Hi, something to check.
Go to control panel, Users,click on the more drop-down and pick advanced settings. Is the 'enable user home directory' option ticked? If not then tick it and apply.
Re: F2-220 - folder has disappeared
Posted: 23 Jan 2021, 08:24
by DiscoSi
You're welcome
DiscoSi
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 05:10
by ctwelsh
This has happened to my F4-220. The shared folder used for Plex media has disappeared. I went to Users but see no MORE drop-down. I cannot find anything that refers to "Enable User Home Directory." I am running TOS ver 4.1.30-2008051459. I have 2 drives as RAID 1 and both are testing good with no Bad Blocks. Any idea on how to get this volume back?
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 11:17
by TMS
ctwelsh wrote: ↑21 Feb 2021, 05:10
I cannot find anything that refers to "Enable User Home Directory."
This is a 4.2.x function, you can try SSH to log in to the background to see if the plex folder is in the Users directory.
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 13:10
by ctwelsh
No sign of it. I notice in the File Manager when I click My share it says it is owned by the root.
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 18:32
by TMS
Hi，
Did you create the "Plex Media" folder yourself? Did it disappear after updating the Plex?
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 20:08
by ctwelsh
Yes, I created it myself. My Plex server resides on another computer and would access this folder over the network.
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 21:06
by ctwelsh
... no Plex update occurred.
Re: F2-220 - folder has disappeared
Posted: 21 Feb 2021, 21:56
by TMS
Is it convenient to let our engineer check it remotely?You can send an email to our tech team to confirm it.