TerraMaster Forum

I have reset the system configurations on the F2-210 after a system upgrade and after that, I saw a brief message in the web browser page, saying "fatal error" referring to database. I didn't pay attention to the details. (I installed MariaDB on the device an hour ago but was never able to access the DB with the default username "root" and the password, so I thought I'd better reset the system configurations.)

Then I can't use the device any more.

After clicking "Login" on the TNAS app on Windows, my web browser says the device cannot be connected. I have tried Firefox and Chrome.

Alternatively, through file://192.168.1.xxx on my windows or the "Locations" on Mac, I can't access the device or files either.

I only bought the device recently and started to set up the system. But now it seems like the system is completely gone from the network.

Please help.

I have shutdown the power and rebooted the device but now, the TNAS PC app says "No TNAS device was found".
All 4 front LED lights are ON, showing green colour.
Haven't changed/moved Ethernet cable since when the system was working fine last time.
What should I do? Please help.

Hello,
After uninstalling TNAS PC，you can try to download the latest version of TNAS PC from TerraMaster's official website:https://support.terra-master.com/download/

I don't think that's the reason because not only my PC but aslo my Mac can't find the device either. Anyways I still tried and I still can't see TNAS device anywhere on my PC or Mac.

The device doesn't show up anywhere in SMB file://192.168.1.xxx on PC, or TNAS PC app, or Macbook "Locations" folder.

Please help.

Hi,
Try to reinstall the system, please refer to this link method two : viewtopic.php?f=75&t=423

Thanks. That worked.