F2-221: multiple errors initializing
Posted: 04 Jan 2021, 20:37
Hi,
I had my F2-221 working perfectly before the holidays. I've unplugged it for two weeks.
Now, when I turn it back on, I got multiple errors:
On the first attempt, it sent me to setting up the NAS as it was the first time I had used it (prompting me to format it). It was also beeping repeatedly (every 10 secs or so). I rebooted it. When asked to create a new volume I cancelled the setup and rebooted the NAS.
On the second attempt, it tells me over and over again that the password is wrong and then that the verification code is wrong. I'm certain neither the password or the verification code aren't incorrect all the time(I've typed the password dozens of times before the holidays, never having memorised it on the computer). I've also copied the password to a notepad and copied it, without success. Rebooted the NAS.
On the third attempt, I've tried opening the setup on Microsoft Edge (before I was on Chrome, which worked fine in 2020) and it just gets stuck on "Loading".
I've pulled out both HDDs and put them back in. I've unplugged everything, waited 10 seconds and re plugged everything.
On the fourth attempt I just get stuck on the "TOS Loading" screen (now on Google Chrome). I allowed it 15 minutes. Eventually it beeped once and it prompted me again to set up the TNAS as a first-time user (like the first attempt).
I have no idea where to go from here. I feel like the software is extra-flimsy and subject to multiple fails at any given point and I'm frankly concerned about using this tool as a backup for all my important information.
Any help that you can provide is greatly appreciated.
best regards,
André
I had my F2-221 working perfectly before the holidays. I've unplugged it for two weeks.
Now, when I turn it back on, I got multiple errors:
On the first attempt, it sent me to setting up the NAS as it was the first time I had used it (prompting me to format it). It was also beeping repeatedly (every 10 secs or so). I rebooted it. When asked to create a new volume I cancelled the setup and rebooted the NAS.
On the second attempt, it tells me over and over again that the password is wrong and then that the verification code is wrong. I'm certain neither the password or the verification code aren't incorrect all the time(I've typed the password dozens of times before the holidays, never having memorised it on the computer). I've also copied the password to a notepad and copied it, without success. Rebooted the NAS.
On the third attempt, I've tried opening the setup on Microsoft Edge (before I was on Chrome, which worked fine in 2020) and it just gets stuck on "Loading".
I've pulled out both HDDs and put them back in. I've unplugged everything, waited 10 seconds and re plugged everything.
On the fourth attempt I just get stuck on the "TOS Loading" screen (now on Google Chrome). I allowed it 15 minutes. Eventually it beeped once and it prompted me again to set up the TNAS as a first-time user (like the first attempt).
I have no idea where to go from here. I feel like the software is extra-flimsy and subject to multiple fails at any given point and I'm frankly concerned about using this tool as a backup for all my important information.
Any help that you can provide is greatly appreciated.
best regards,
André
