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Tnas mobile: unable to login
Posted: 04 Jan 2021, 03:49
by Ra24
Hi, i installed tnas mobile on my iphone. Manually entered my NAS IP and it resolved it. But when i try to login with my working admin credentials the app says "illegal request, timeout"..any suggestion..
I use same credentials with Web console, works fine.
Re: Tnas mobile: unable to login
Posted: 04 Jan 2021, 23:13
by RyanYang
Hi，
Can you tell us your TOS version and TNAS mobile version?
Re: Tnas mobile: unable to login
Posted: 05 Jan 2021, 15:31
by RyanYang
Hi.
You should upgrade your TNAS Mobile to 2.4.x to match TOS 4.2.07.TNAS mobile in some application centers has not been updated successfully.
If the app Store doesn't have this new version, you can install it from Terramster download center.
The download address is as follows:
https://support.terra-master.com/download/?lng=en
In addition, please check whether the TOS time is inconsistent with your mobile phone.