Page 1 of 1

App installation fails

Posted: 03 Jan 2021, 00:11
by timewarp
In the beginning app installation went fine, so i installed CLAM Antivirus and tested some others. All of the others were deinstalled later, so currently only clam ist installed.
But whatever app i try to install now, the procedure is failing.
For example: Trying to install DLNA Media Server. clicking on install i get immediately: 50% installed, then after some seconds: 0% Installed and then after some time (10-30 seconds i guess) i get an installation failed message.

I have a F5-220 with TOS 4.2.07 installed.
Any ideas?

Re: App installation fails

Posted: 03 Jan 2021, 12:36
by TMS
It is recommended to try to restart the system and clear the browser cache ,or check whether it is connected to the network.

Re: App installation fails

Posted: 07 Jan 2021, 13:20
by timewarp
TNAS was restarted several times and the browsercache was cleared.
Also the TNAS is connected to the network. Otherwise the TNAS could not load the list of applications i guess.
The status windows is showing LAN 1 connected (192.168.2.2) and Internet connected ()
But still the same behaviour.

Re: App installation fails

Posted: 07 Jan 2021, 14:12
by RyanYang
Hi,
Is it ok to let our engineer have a remotely check for you?
You can send an email to support(at)terra-master.com, remember to replace (at) with @ ,our engineer will help you with this issue by remote session.

Re: App installation fails

Posted: 24 Apr 2021, 16:34
by KoGa
did you find a fix to this? I am having the same issue.