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TOS Web Interface Token Expiry

Posted: 13 Dec 2020, 11:46
by spamtek
I've just gotten an F4-210 set up; RAID seemed to initalize fine and I have had no problems accessing the public folder on the NAS so I can tell it's working, but I am unable to log in to TOS in any way; upon putting in my username and password I am met every time with:

Code: Select all

Tips

User Token has expired! Please try again.
At which point the page resets itself and asks me to log in (at which point same message again if I try to log in).

As a result I am currently unable to set up user folders or anything else.

Re: TOS Web Interface Token Expiry

Posted: 13 Dec 2020, 11:58
by TMS
You can try to clear the browser cache and restart TNAS.

Re: TOS Web Interface Token Expiry

Posted: 13 Dec 2020, 12:09
by TMroy
or try google chrome, safari browser.

Re: TOS Web Interface Token Expiry

Posted: 13 Dec 2020, 13:40
by spamtek
I've discovered the issue; I'd already cleared out my cache, but thought to run Chrome in incognito and connect to it instead. This led me to find some of my chrome plugins were intercepting part of the login page and breaking my access to it, I have since solved the issue.

Thanks!