TerraMaster Forum

Hello all -
I've had my TerraMaster F2-221 for about 3 months. All of a sudden, my NAS will not stay powered on. You turn on the power, it gets to a good state with green lights. I can log into the NAS but after about 4 minutes, it will beep 3 times, then beep another 3 times, then power off. When it is on and I look at the status through the TNAS PC app, it seems like everything is fine. No indication of bad hard drive, memory, hacking, or anything. Has anyone else experienced this? Please help

David

Please take a small video to show us this shut down issue.

What format can I attach to this post and how large of a file? I have an AVI file that's 39meg....should I put it in a different format?

I cut a lot of the video and got it down to 3meg and still I get message stating file is too large.

You can upload the file to Google Drive or DropBox, and share with us the link to watch it.

Ok, that's great. Here is the link to my video

https://drive.google.com/file/d/19qMwBl ... sp=sharing

You can send your Amazon order number to suppor(at)terra-master.com and ask for the replacement.