After choosing the destination folder: usb_Plex Storage/Plex
usb copy change it to usb_Plex Storage Storage/Plex
and there is this in the log:
Error 2026-10-11 20:04:08 Plex never75 [Plex] Backup failed. (Error:/Volume1/@usb/usb_Plex Storage Storage/Plex directory destination does not exist)
Hi.
In the latest version of TOS7, under normal circumstances, custom volume labels cannot contain space, but your custom volume label contains a space. This may be the cause of the issue.
You can try going to Storage Management > USB Device, selecting the volume, and editing the volume label; this may resolve the issue. (Of course, after modifying the volume label, you’ll also need to update the backup task path accordingly.)
If you recall how you set the volume label with a space, please let us know. (Did you use a specific browser? Was it set up in an older version of TOS7?)
Perhaps a certain file system allows you to enter a VolumeLabel with spaces. Please let me know what file system your USB drive uses.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
