TerraMaster Forum

Hello,

I'm running Terra Photos version 3.0.086 on TOS 7 (TNAS device).

Some of my .heic photos (taken on OnePlus, likely HDR format) are displayed with a strong green color cast in the Photos app. Non-HDR HEIC files and JPEGs display correctly.

Steps I've already tried:
- Updated Terra Photos to the latest version (3.0.086)
- Checked that TOS is up to date
- Rebuilt the media index

The issue persists. This looks similar to known HEIC/HDR decoding problems with libheif-based decoders (a similar bug has been reported with other apps like Lightroom Classic).

I've attached example HEIC files that reproduce the issue. Could you please look into this and let me know if a fix is planned?

Thank you,
Kurt W.

Thank you for providing such detailed troubleshooting records and sample files. Regarding the issue of HDR HEIC photos appearing greenish, our technical team has conducted a preliminary analysis of this case and will submit your feedback to the R&D department for a dedicated investigation.