TerraMaster Forum

Hello, I have a problem since one week.

The NAS is rebooting all time, I tried to disconnect one hour from electricity, take off the hard drives. But always make the same.

I leave two videos where you can see the reboot and sound that make.

Videos:

Video1: https://drive.google.com/file/d/1X8yQGl ... sp=sharing
Video2: https://drive.google.com/file/d/1UAc0Dw ... sp=sharing

There are a mechanical hard reset to start from zero?

Thanks.

Please advise your TNAS model number and cutrrent TOS version.

My model F2-210 and current TOS version is impossible to say but I sure than not the last.

Thanks.

Please send an email to support(at)terra-master.com together with your Amazon order number, we will arrange a new replacement for you.

ok, thanks.

I will send you.