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[Help] Problem with with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

Posted: 14 Jun 2026, 21:36
by Philippe
I have a problem with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

I launch TNAS PC on macos, it detects TNAS F6-424 Max
LAN2 : 192.168.1.14

I connect with user/password. TNAS PS displays that the nas is running : TOS 6.0.794-01324

I click on filemanager : it launchs a web page
https://192.168.1.14:5443/tos/#/desktop ... filemanage

but page displays :

Ce site est inaccessible
https://192.168.1.14:5443/tos/#/desktop ... filemanage est inaccessible.
ERR_ADDRESS_UNREACHABLE

Re: [Help] Problem with with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

Posted: 15 Jun 2026, 18:53
by MikeZhang
Is it same issue when you click TOS Desktop?
Do you have SSH connection in such situation?
You may plug HDMI monitor and share picture of the output for analysis

Re: [Help] Problem with with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

Posted: 16 Jun 2026, 18:52
by Philippe
Hello,

I have no ssh connection enabled on the NAS.

When I try to connect with TNAS PC 5.2.540 on Windows, it works : I get https://192.168.1.14:5443/tos/#/destop after a redirection when cliking on "Gestionnaire de fichiers" - "Files manager" shoul dbe the english translation).
The connection is not secured (displayed by Firefox).

On NAS : running services Samba (445) and NFS (2049). SSH and webdav are nor enabled.

Re: [Help] Problem with with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

Posted: 16 Jun 2026, 19:09
by Philippe
On MacOS, I tried using Safari, I entered the url : https://192.168.1.14:5443/tos/#/
I got a warning indicating that the https certificate is invalid. I accepted the warnign and to access the web site.
I could get a login page and the a password page. I managed then to see the desktop.

So it seems that the problem comes from the certificate. On the NAS, your previous certificate was expired, so I managed to renew it.
It seems that last certificate that expired 2027/06/14 with name TerraMaster has a problem at least in France.

Re: [Help] Problem with with TNAS PC - Version 5.2.540 (5.2.540) - on Mac OS 26.5.1 (25F80)

Posted: 16 Jun 2026, 19:16
by Philippe
On macos, i choosed to use Sagari as the default web brower (I setup this in Mac OS preferences). Then clicking on TNAS PC icons now launches Safari. I can now see the GUI.
Safari seems to remeember that I allowed the NAS web site to be visible (still displays a waring 'non securired connexion".

You can probably reproduce the bug by using Firefox on MacOS or Safari (to display the warning at first connexion).