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[Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 04 Jun 2026, 11:12
by Kanuki
TOS 7.0.0616 may crash your F5-422 immediately after the update is completed
and reboot.

Your NAS may not be able to boot up and produce constant beeping noise.

I've also received the below notification message to my email.

"The array in storage pool 1 has been corrupted due to missing required disks! Please check if any disk in your array has failed or been disconnected. For data security, promptly reinsert all required disks and attempt to mount the storage pool."

I also saw someone else with older model NAS is having the same issue as well.
eg; F5-221

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 04 Jun 2026, 15:29
by CursaYang
We need to check this issue remotely. Please visit the link and schedule an appointment with online customer service for remote assistance:

https://salesiq.zohopublic.com/signatur ... 97d0be8892

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 04 Jun 2026, 15:42
by Gremlin
FYI My F2-221 has been updated and is running normally.

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 14 Jun 2026, 07:59
by rcruzleroux
CursaYang wrote: 04 Jun 2026, 15:29
I'm having the same problem; it doesn't recognize the drives in SATA ports 3, 4, and 5 (F5-221), and the update was version 7.0.0706.

Help, please! I have four drives installed...
Image

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Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 14 Jun 2026, 10:47
by Phil
rcruzleroux wrote: 14 Jun 2026, 07:59
CursaYang wrote: 04 Jun 2026, 15:29
I'm having the same problem; it doesn't recognize the drives in SATA ports 3, 4, and 5 (F5-221), and the update was version 7.0.0706.

Help, please! I have four drives installed...
Image

Image
https://salesiq.zohopublic.com/signatur ... 97d0be8892

Please contact us online via this link and we will check the problem for you.

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Posted: 14 Jun 2026, 16:11
by Gremlin
From the update release notes:

1. It has been identified that certain models of the 21/22 series (F4-221, F4-421, F5-221, F5-421, F5-422) may experience disk recognition issues with slots HDD3-HDD5 after updating. This issue is still under investigation. Users with the above models are advised NOT to update and continue using TOS 7.0.0601.