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Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 16:46
by TMSupport
{L_BUTTON_AT}Tricky
What media device and software are you using? Export the log of the multimedia server and send it to us.

Code: Select all

cp /var/log/media.log /Volume1/public/

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 16:48
by TMSupport
{L_BUTTON_AT}jgea

“Java” is a related process of TerraSearch.

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 16:50
by jgea
Can disable that to see if things improve?

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 16:57
by TMSupport
jgea wrote: 17 Mar 2023, 16:50 Can disable that to see if things improve?
Sure.

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 16:59
by jgea
I’m sorry, I meant to ask WHERE can I disable that :)

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 17:52
by TMSupport
Go to the App Center to find TerraSearch and click "Disable".

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 18:09
by Tricky
{L_BUTTON_AT}Tricky
TMSupport wrote: > > > What media device and software are you using? > Export the log of the multimedia server and send it to us. > [code]cp /var/log/media.log /Volume1/public/[/code] A Samsung TV an LG TV and a Zido Z10Pro and X 10, no idea what software they run, generic to the manufactures I presume, as for log, I only enabled one of the TNAS, Have a look at this post viewtopic.php?f=96&t=4393 But I have now discovered that the other TNAS still terminates the media server even with transcoding disabled, so back to the drawing board. How do I attach a log to the post?

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 18:13
by Tricky
So why would the TNAS media server keep terminating itself as soon as any device tries to read a file? And sometimes, which no contact at all? This has only happened with this 5.1.24 update, no problem with accessing media remotely before the update!

And yes, i have tried re-starting both TNAS.

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 17 Mar 2023, 18:55
by jgea
@TMSupport

Now that is tricky... I don't have TerraSearch installed...

Re: The Brand New TOS 5.1.24 is released for update!

Posted: 18 Mar 2023, 22:39
by Loccs26
mokagino wrote:
> Hey,
> for all of you who got Plex on this ver.
> mine is keep closing after a while.
> I need to Enable it all the time.
> got f5-422

Same, after NAS reboot, I have to manually enable Plex. When is this going to be fixed?