TOS 5 Beta is released for testing NOW!

Official news about TOS, mobile app, PC app updates or beta releases.
Locked
User avatar
elite5211
Posts: 6
Joined: 11 Mar 2022, 05:23

Re: TOS 5 Beta is released for testing NOW!

Post by elite5211 »

Can I get a Tnas 5.0 person to log on to my computer to see why Tnas5.012 will not fine my f 220 drive. I have checked the firewall and its seems to be fine. I can get to my drive through windows explorer file manager and the internet address but can't access the drive though tnas5.012
TMnorah

Re: TOS 5 Beta is released for testing NOW!

Post by TMnorah »

Hello, please follow the following guidelines to troubleshoot:viewtopic.php?f=83&t=2250
User avatar
TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: TOS 5 Beta is released for testing NOW!

Post by TMroy »

{L_BUTTON_AT}Charlie_Croker

We did receive some numbers of bug from beta test participants. we will resolve these bugs before the system finally released. it needs months from now.

Anyways, thank you very much for your always support! we will look into the issues you have reported.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: TOS 5 Beta is released for testing NOW!

Post by TMroy »

{L_BUTTON_AT}elite5211

May I know what version TOS running on your tnas?
is your tnas working fine? can you find your tnas on your TNAS mobel app or from your router?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
MisterXY
Posts: 46
Joined: 28 Mar 2022, 23:46
Germany

Re: TOS 5 Beta is released for testing NOW!

Post by MisterXY »

With Beta i have no access to my shared folder. I must enter name and password but have activated the guest account. Thats strange.
User avatar
RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: TOS 5 Beta is released for testing NOW!

Post by RyanYang »

{L_BUTTON_AT}MisterXY
Have you tried clearing your login information and trying again ? Does double-clicking work when it is found that the shared folder is not password-protected on the nearby network ?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
MisterXY
Posts: 46
Joined: 28 Mar 2022, 23:46
Germany

Re: TOS 5 Beta is released for testing NOW!

Post by MisterXY »

If I enter the IP or want to access the Samba share of the NAS via Windows Explorer, then I should enter the user name and password. The guest account is also activated.
User avatar
Charlie_Croker
Posts: 108
Joined: 07 Oct 2020, 19:05
Saudi Arabia

Re: TOS 5 Beta is released for testing NOW!

Post by Charlie_Croker »

Ok so the latest issues with TOS 5.0 (5.0.62-0007) I have encountered are:
1. App Centre is not opening anymore. (I have tried restarting NAS, tried different browsers and different Computers, but nothing when I clock the icon).
2. The same happens for Control Panel, Backup, and Remote access.
3. iTunes server does not accept any other folders than Public (Wont see Multimedia)

This version seems to be the worst one so far. I am off to reinstall TOS 5.0 beta for the 5th time to see what happens.
User avatar
MDvP
Posts: 7
Joined: 19 Dec 2020, 20:36

Re: TOS 5 Beta is released for testing NOW!

Post by MDvP »

With 5.0.62 i did not have such problems, but today updated from 5.0.62 to 5.0.67: It restarted without login screen, apps, settings,etc. giving empty screens.
I restarted and NAS was unreachable (smb off, web shows spinner) for nearly one hour with much harddisk activity. After this it works, but most settings and services are on defaults and has to be reconfigured. Plex not working once again, uninstall and reinstall solved. It's a beta.
User avatar
MisterXY
Posts: 46
Joined: 28 Mar 2022, 23:46
Germany

Re: TOS 5 Beta is released for testing NOW!

Post by MisterXY »

I have search for the Shutdown button in new TOS. It's translated to "Schließen" in the german language but that wrong, the correct translation is "Herunterfahren".
Locked

Return to “Update Notice”