[Help] F4-424 unreachable every 48-72h (or less)

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TMnight
TM Support
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Joined: 30 Sep 2022, 16:40

Re: [Help] F4-424 unreachable every 48-72h (or less)

Post by TMnight »

exqo wrote: ↑06 Jul 2026, 13:28
Thank you for providing the log report again.

We have received the latest logs and have submitted them to our technical team for further analysis. The team is currently reviewing the new logs together with the previous failure information to identify the root cause.

Since this issue requires multi-level analysis and validation, it may take some time to complete the investigation. We kindly ask for your patience.

We will continue to follow up on the progress and will update you as soon as we have any further findings.

Thank you for your patience and cooperation.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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