TerraMaster Forum

nitzer71 wrote: ↑14 Sep 2026, 16:33

Please take a closer look at my previous description — we followed your example exactly: the folders were not created at the same time. We first created "Documents," "Movies," and "Photos," and only then created the "Downloads" folder. At this point, in the folder list that appears after selecting "Copy" or "Move" in File Manager, the "Downloads" folder appears after the "Documents" folder.

T6-423
Since installing the update and running the NAS for a few days the performance of the NAS has slowed. My son was complaining he couldn't use Jellyfin this afternoon - I connected to the NAS and the desktop would not load properly in the resource monitor it showed as high load but CPU and memory showed little utilization - a reboot has fixed it for now. though I'm guessing something is up as I haven't experienced this before.

Jellyfin is on 10.11.15

mnewland wrote: ↑Yesterday, 01:00

Load is related not only to CPU and memory usage, but also to hard drive read/write activity. At this point, the cause can no longer be identified after a restart. If you encounter a similar issue next time, please enable debug mode and, after the device restarts, download the debug logs and send them to us.

CursaYang wrote: ↑14 Sep 2026, 17:09

nitzer71 wrote: ↑14 Sep 2026, 16:33

Please take a closer look at my previous description — we followed your example exactly: the folders were not created at the same time. We first created "Documents," "Movies," and "Photos," and only then created the "Downloads" folder. At this point, in the folder list that appears after selecting "Copy" or "Move" in File Manager, the "Downloads" folder appears after the "Documents" folder.

I created a new Shared Folder called "Test" and then created three folders inside it in the following order:

AAA
ZZZ
BBB

In the normal File Manager view, the folders are correctly displayed in alphabetical order:

AAA → BBB → ZZZ

See screenshot:



However, when I navigate to a different folder (Downloads), right-click on a file and select Move, the Select Folder window does not use the same alphabetical sorting.

As shown in the screenshot below, the folders are displayed in the order they were created, with the last-created folder "BBB" appearing last:



Expected behavior

The Select Folder view should use the same alphabetical sorting as the normal File Manager view:

AAA → BBB → ZZZ

Actual behavior

The folders appear to be sorted according to their creation order:

AAA → ZZZ → BBB

It would be helpful if the Select Folder dialog used the same sorting behavior as the main File Manager view.

Additional information

This behavior does not occur when using the TNAS mobile app. The folders are displayed correctly there.

Therefore, the issue appears to be specific to the TOS 7 File Manager / "Select Folder" interface, where the folder sorting is inconsistent with the normal File Manager view.

When selecting "Move" or "Copy to" a directory in File Manager, the shared folders at the top level are sorted in A-Z, a-z order, but the subfolders under a shared folder are sorted by creation time. We have reported this issue to our product team. Please wait for a future version update.

just realize i posted this to the wrong place - removed

CursaYang wrote: ↑Yesterday, 15:11 When selecting "Move" or "Copy to" a directory in File Manager, the shared folders at the top level are sorted in A-Z, a-z order, but the subfolders under a shared folder are sorted by creation time. We have reported this issue to our product team. Please wait for a future version update.

Thank you for the clarification. I would also like to point out that the issue does not seem to be limited to the creation order.

In the Select Folder window, it appears that the most recently renamed folder is placed at the end of the list.

For example, if the folders are:

AAA → BBB → ZZZ

and I rename AAA to AAAA, the result is:

BBB → ZZZ → AAAA

even though AAAA should appear first alphabetically.

This suggests that the Select Folder dialog is not sorting the folders alphabetically based on their current names, but is instead placing the most recently modified/renamed folder at the end.

The normal File Manager view sorts the folders correctly, so the Select Folder dialog should ideally use the same alphabetical sorting behavior.