TerraMaster Forum

storageninja wrote: ↑24 May 2026, 19:16

Please click link below to book remote session so that we can check for you remotely
https://salesiq.zohopublic.com/signatur ... 97d0be8892
Remote session is available at 10AM, 11AM, 2PM to 5PM Monday to Friday UTC+8

mossholderm wrote: ↑25 May 2026, 07:21

Please check if your BIOS version is between V16 and V22, it could be supported if BIOS is between V16 and V22, otherwise it's not supported.

storageninja wrote: ↑26 May 2026, 13:10

Please provide screenshot of scheduled task you have created as well as system log of startup record

MikeZhang wrote: ↑26 May 2026, 15:07

storageninja wrote: ↑26 May 2026, 13:10

Please provide screenshot of scheduled task you have created as well as system logof startup record

See below:

BIOS MADN1601.V02

storageninja wrote: ↑26 May 2026, 15:20

Please click link below to book remote session so that we can check for you remotely
https://salesiq.zohopublic.com/signatur ... 97d0be8892
Remote session is available at 10AM, 11AM, 2PM to 5PM Monday to Friday UTC+8

MikeZhang wrote: ↑26 May 2026, 16:20

storageninja wrote: ↑26 May 2026, 15:20

Please click link below to book remote session so that we can check for you remotely
https://salesiq.zohopublic.com/signatur ... 97d0be8892
Remote session is available at 10AM, 11AM, 2PM to 5PM Monday to Friday UTC+8

Hello TMsupport

Unfortunaly my agenda does not allow much time for a live session this week. I did another test changed the schedule from Sunday to Tuesday, and it worked well! I do have a lot of Linux knowledge, are there configuration parts to share before we do a live session? Otherwise we need to wait for end of this week to do a live session.

storageninja wrote: ↑26 May 2026, 16:46

It's recommended to book remote session first, our engineer would like to observe and collect this case for further analysis

MikeZhang wrote: ↑26 May 2026, 14:59

mossholderm wrote: ↑25 May 2026, 07:21

Please check if your BIOS version is between V16 and V22, it could be supported if BIOS is between V16 and V22, otherwise it's not supported.

I'm assuming MAPL0306V17 would be V17?

mossholderm wrote: ↑27 May 2026, 09:08

Yes it is V17, what TOS version is your U4-111 running now?
You may visit our online chat for prompt reply about how to upgrade details

MikeZhang wrote: ↑27 May 2026, 15:12

mossholderm wrote: ↑27 May 2026, 09:08

Yes it is V17, what TOS version is your U4-111 running now?
You may visit our online chat for prompt reply about how to upgrade details

How can I upgrade my bios on the F4SSD, are there any updates?