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Re: F2-221 Random Network Disconnects

Posted: 13 Nov 2020, 23:37
by buzzkc
Seems I'm suffering a similar issue. So when your nas is "dropped off", I assume it can't be pinged or the web console accessed?

This is the case with mine running on 4.1.30. Disconnecting the lan cable and re-connecting it has re-established comminications again. Has this been the case with yours?

I recently moved it over to an unmanaged switch from my unifi switch about the same time as the last firmware update. I thought maybe that was causing the issue, but wondering if the issue may be with the firmware now. It's easy enough for me to move it back to the main unifi switch, but it's happened pretty infrequently for me.

Re: F2-221 Random Network Disconnects

Posted: 26 Nov 2020, 01:23
by buzzkc
I had another disconnect this morning. Unplugging the network cable and reconnecting re-established the network connection, but still don't know the cause.

Re: F2-221 Random Network Disconnects

Posted: 26 Nov 2020, 12:39
by TMSupport
Please contact suppor(at)terra-master.com to get technical support of this issue.