TerraMaster Forum

jpeckinp wrote: ↑31 May 2025, 03:39

EthanLiu wrote: ↑29 May 2025, 18:00

jpeckinp wrote: ↑29 May 2025, 10:48

How are you connecting to the device—locally or remotely? You can try restarting the remote TNAS Online service.

Local and remote.
Tried enable remote and I get popup saying this tnas id is already in use. Now it won't enable.

I setup a new TNAS ID and that didn't solve the issue either.

One other thing that has now happened twice since the update. My NAS has powered down. For no reason that I can find. First time was Thursday morning while I was watching something on Plex and then today but I don't know when it shut down.
I have no scheduled task running around either of the times it has happened. I also have auto power on turned on if there is a power outage.

I am also hooked up to a UPS with new batteries that are about two months old.
The room has good air conditioning peak temp in the room was 77F today.

jpeckinp wrote: ↑01 Jun 2025, 12:22

Hello, we have confirmed that the auto power-on function is feasible. I have reported this issue to the relevant team. We will conduct comprehensive and detailed verification of this version's auto power-on function, and will reply to you again when we have results. This process will take about 2-3 days, as today is a traditional Chinese holiday and our technical staff are on leave. Finally, I wish you a pleasant weekend.

Other little things are popping up now that I've had more time to mess around.
1. When an app gets updated it no longer goes back on the desktop like before.
2. UPS disconnected and notification shows that I plug it in but the UPS page stills says no UPS connected. This was working fine on the last update.
3. Network Interface page: Nothing ever populates.


EDIT: Can somebody recommend a logging app? Looking for something like Windows event viewer. Want to see what is going on around the power downs and such.

jpeckinp wrote: ↑02 Jun 2025, 07:29

During application updates, the program will temporarily disappear from your desktop as it needs to deactivate first before updating. This is normal behavior. You can recreate the desktop shortcut afterward
Regarding the network and UPS display issues, we recommend performing a system reboot first, then verify if the problems persist.

To view log events, please go to the Support & Help page and enable debug mode.
The system will automatically generate relevant diagnostic logs when the issue recurs.
Hope this helps. Wishing you a great day!

IrisLi wrote: ↑02 Jun 2025, 11:58

Thank you for the help.

One other thing I noticed. On the Disk tab there is no longer an option for system disk.
I have 4 HDD's installed and 2 NVME and all are recognized.

jpeckinp wrote: ↑02 Jun 2025, 07:29

I had the same issues as you describe, "systemdisk", "networkinterface" after i updated form 688beta to 694. The result is a kind of zombie version, as TM stated.
I had then a clean new installation of 694 and those problems were gone. But furthermore systemconfiguration backups done with the zombieversion will not load.

Notifications worked on the previous version, but in this was broken again )

samius wrote: ↑02 Jun 2025, 21:23

May I ask what events you are talking about where the notifications did not take effect? Go to Control Panel - General Settings - Notification Module and reset it, will it still be a problem?

IrisLi wrote: ↑02 Jun 2025, 21:59

Reset means uncheck the box and put it back?