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Re: I got a virus
Posted: 30 Mar 2022, 09:04
by OGStyle
How do I mount it? The drive showed that it's status was good.
Thank you
Re: I got a virus
Posted: 30 Mar 2022, 09:28
by TMSupport
When the device is powered on, the volume will be automatically mounted. Please restart the device first. If it is not mounted successfully, you can contact our tech team for assistance.
Re: I got a virus
Posted: 30 Mar 2022, 21:57
by OGStyle
I'm sure the drive is mounted but the file manager won't let me switch between drive. How do I switch to the 2nd drive?
Re: I got a virus
Posted: 30 Mar 2022, 22:49
by TMzethar
Hi, you can try this to switch to another disk's volume.
viewtopic.php?f=76&t=2443
Re: I got a virus
Posted: 31 Mar 2022, 23:41
by OGStyle
Unfortunately that still won't let me see the 2nd drive. It will only let me see the first drive.
Re: I got a virus
Posted: 01 Apr 2022, 03:37
by OGStyle
Images
Re: I got a virus
Posted: 01 Apr 2022, 09:30
by TMSupport
Please check whether the volumes and storage pools created by the old and new hard disks are displayed normally.
Re: I got a virus
Posted: 01 Apr 2022, 13:12
by TMroy
you are on a different topic now, you need to open a new topic.