TerraMaster Forum

major65 wrote: ↑11 Aug 2026, 02:02 I noticed that the problem related to sound format EAC3 5.1

So, I honestly have no idea what TerraMaster changed there, but I installed Emby 4.10.0.23 beta from the Emby website, changed that line (by the way, I left the space there exactly as it was), and all my libraries, users, and settings came back.

Now I’m not even sure what to do next. Should I keep experimenting, uninstall the beta and try the version from the TOS Store again? Or maybe install the stable version from the Emby website instead?

Or should I just leave it alone and stay on the beta since everything is working perfectly now and I’m happy with it? 

Well, I decided to keep experimenting

I changed the directory back to the default one, removed the permissions from the system `emby` user, and then uninstalled Emby with the option to remove the configuration as well. The beta version was removed successfully.

Then I installed the **0.02 version from the TOS Store** again, immediately stopped the server, changed the directory to the correct one:
and started the server again.

And, surprisingly, everything came back — and now everything works! Videos play normally and there are no more streaming errors.

So now the question is: what should I do from here? Who actually needs to fix this — TerraMaster or Emby? And is it correct/safe to leave the `programdata` path like this permanently?

major65 wrote: ↑11 Aug 2026, 01:53

We need to check this issue remotely. Please visit the link and schedule an appointment with online customer service:

https://salesiq.zoho.com.cn/emailsignat ... cf77e403f5

When scheduling, please include the link to this post.

Emby released Beta 4.10.0.24 this week and stated that they had included permission changes provided by TerraMaster. I manually installed that version and it kept the correct configuration folder (/Volume1/Emby) so it appears that issue has been resolved, at least in their beta track. Note that once the Emby beta version is installed, you cannot rollback to the stable version unless you retain un-upgraded copies of the library files. Take a snapshot of /Volume1/Emby in case you want to attempt the switch to beta.

Hardware Transcoding still does not work for Emby and TOS7.