TerraMaster Forum

MikeZhang wrote: ↑29 May 2025, 08:59

jpeckinp wrote: ↑29 May 2025, 05:39

Hi, what is your NAS model and TOS version, mobile phone model and OS version?

F4-424 Pro. 6.0.694 Galaxy S23 Ultra Android 15.
I just tried while on my network and get loading only. I cleared cache also.
I do get that my NAS is online both local and over internet.

jpeckinp wrote: ↑29 May 2025, 10:48

I apologize for any inconvenience caused. Currently, there is no related repair report. Regarding your situation, please stay in touch with technical support via email or LiveChat and provide video information about the issue so we can further determine the specific problem and symptoms. Have a pleasant day.

jpeckinp wrote: ↑29 May 2025, 10:48

How are you connecting to the device—locally or remotely? You can try restarting the remote TNAS Online service.

Hello everyone.

I updated my F2-221 with BIOS MAPL0304V22 and everything seems to be working correctly. The system is looking more polished and much better than version 5.

Even so, local SMTP is still not working for me. I have to set it to custom for it to send me notifications.

Greetings!

Gremlin wrote: ↑28 May 2025, 23:23

aluarebo wrote: ↑28 May 2025, 20:04

See second part of second post in this thread, which has not yet been answered

The beta version is released to test new features and is not fully compatible with the stable version.

The beta version includes new pages, but our stable version does not. The update will not delete the existing system content, so a blank page may still appear.

If you wish to use the stable version, we recommend reinstalling. If you want to use the features from the beta version, please wait for the official release after testing is completed.

liability wrote: ↑27 May 2025, 17:22 I have been trying to download the update for the past 3 hours,and it gets stuck at 6%. Have rebooted the router, but same problem. Internet connections is fine 1GB fibre. Currently on 6.0.688.

Edit - it appears that the download keeps resetting, it is now at 2%.

Edit Edit - It eventually downloaded and updated overnight - took about 7 hours based on the emailed update notice. Seems to be working okay.

F2-221

What version did you upgrade from to 6.0688?

I have an F4-223 running in security isolation mode.
Where can I download the firmware so I can do the update manually?
Previously I've disabled isolation mode to do this, but that makes it a tedious process.
Art

ArtMetz wrote: ↑30 May 2025, 22:36

F4-223 is a product released during the TOS5 era, so it has a large user base currently using TOS5.
To prevent them from mistakenly using an unsuitable version without understanding the situation, we have not provided the TOS6 installation or update packages on its download center.
I have a sent you the TOS 6.0.694 update package via private message.

EthanLiu wrote: ↑29 May 2025, 18:00

jpeckinp wrote: ↑29 May 2025, 10:48

How are you connecting to the device—locally or remotely? You can try restarting the remote TNAS Online service.

Local and remote.
Tried enable remote and I get popup saying this tnas id is already in use. Now it won't enable.

HI, as my TOS is giving me an error message "TOS is not connected to the internet" when I try the automated update, I am looking for a download option of the file to, manually do the installation. Where can I find this?

Running 6.0.650 on my F2-423