TerraMaster Forum

Some of us have been waiting a lot longer than that. It does not appear to be a high priority item.

@Gremlin
They really don't care.
I have never seen such poor technical support before.
They also connected to my system (see previously posted screenshots) without resolving anything and without following up.
Inconclusive and embarrassing.

We have not given up on handling this issue, please be patient.

I have just found this thread having spent hours on and off trying to get cloudsync to, well, Cloud Sync to my Google account. I have the same issue of a spurious URL and it would appear that it isn't my ineptness after all. There is some comfort in knowing it isn't me...but utterly frustrating that such issues exist and haven't been resolved after this amount of time... Grrr.

Newboy wrote: ↑02 Apr 2024, 06:39

Please contact the online customer service on the official website and make an appointment with an engineer to check it remotely for you.

any updates to this??

SoLX wrote: ↑03 May 2024, 07:30

We have improved this issue, please update the CloudSync app version.

TMzethar wrote: ↑03 May 2024, 11:14

SoLX wrote: ↑03 May 2024, 07:30

We have improved this issue, please update the CloudSync app version.

Have you? I don't think "improved" and "fixed" mean the same: (1 minute ago fresh install of current Cloudsync)

Cloud Sync requires for following permission

Redirect your personal information back to KUMDxA2xOMyXwktb9KE9mw, please make sure KUMDxA2xOMyXwktb9KE9mw is your TNAS domain.

I should point out that the above results in an "operation failed" if the user proceeds with the operation. However "Terramaster-Cloudsync" does appear in One-Drive "App management" screen". The only available option is to "delete", which Google drive applies successfully

Otherwise Cloudsync to Google Drive appears useless.

OK, My Bad!

It's TOS6Beta that does not work.

I tried a new account in google drive using a fresh gmail account using TOS5.1 and even though I received the same obscure message, when I accepted that it did create a connection and I was able to create a task and transfer files.

I was able to go back in 5.1 and re-create a connection using my main email account and that did work as well.

Couple of small issues:
When creating a task, the available google drive folders is slow to update and users choice is not always accepted at first try.
I would like to be able to choose different update frequencies for separate tasks. At the moment is seems task settings are applied globally.