TerraMaster Forum

MrVanz wrote: ↑20 May 2026, 16:43

You may try the following two methods:

Method 1: Switch to DHCP: If you previously had a static IP address, it's recommended to switch to DHCP mode first, allowing the router to automatically assign network information, and then save the changes. After changing the IP address, you'll need to use the TNAS PC client to re-search for the device.

Method 2: Manually configure the gateway and DNS: If you must use a static IP address, ensure the information you enter is accurate. You can try changing the DNS to a public DNS server address, such as 8.8.8.8 or 114.114.114.114. After saving, please restart the NAS.

CursaYang wrote: ↑21 May 2026, 09:16

Riccobono67 wrote: ↑21 May 2026, 01:00

Our internal tests show no lag issues when transferring files via SMB. Does the 2GB file you're transferring have a specific format?

Additionally, you can try temporarily disabling SMB multichannel and VFS MAC, then clearing the Windows SMB connection, and then testing the transfer again.

Hello,

regarding an issue that appeared after updating the firmware to release 7.0.0601 on my TerraMaster F6-424 MAX (IP 192.168.20.109). Before the update (rel. 7.0.0567) I did not experience any anomalies.

Environment description:

NAS 1: QNAP TS-1685, IP 192.168.20.100. Shares three folders; one of these receives the backup from the TerraMaster.

NAS 2: TerraMaster F6-424 MAX, IP 192.168.20.109. Shares three folders with three PCs, Qnap and various devices.

Three PCs on the network have an active VPN that bypasses the local network for the NAS devices.

Jellyfin has been installed on the TerraMaster since purchase.

Symptoms observed after the update:

Any activity on the TerraMaster shared folders experiences micro-interruptions and freezes.

Video playback with VLC from SMB paths on the TerraMaster shows frequent interruptions and is not smooth.

File transfers to/from the TerraMaster show variable speeds up to zero throughput.

Disabling the VPN on one of the PCs reduces the issue but a slowdown is still noticeable.

The backup from the QNAP of the TerraMaster folder shows delays after the update.

FTP operations between the TerraMaster and the PCs do not present problems.

Streaming via Jellyfin (direct server streaming to TV, browser, smartphone, iPad, or laptops with the Jellyfin app) works correctly without interruptions. The issue appears only when accessing the same folder via SMB (e.g., VLC on PC).

The same file and operations on the QNAP (with or without VPN) do not show the issue.

Preliminary actions I intend to perform / plan to try:

Temporarily disable SMB Multichannel and VFS MAC on the TerraMaster.

Remove and recreate the SMB connection on Windows, then retest transfers.

Support request:

Could you tell me which logs or diagnostics to collect to assist your analysis (e.g., SMB logs, system logs, packet captures)?

Are there known settings introduced in 7.0.0601 that could cause these symptoms, particularly when VPNs are active on clients?

Any recommendations for further tests to perform (e.g., test SMBv2 vs SMBv3, temporarily disable SMB signing, check VPN MTU/keepalive)?

Is a patch or recommended rollback planned if this release is confirmed as the cause?

I am available to send logs, configuration files, or run tests by appointment. Thank you for your help.

Best regards,
Cesare Riccobono

T6-423 showing "operation failed" after downloading and installing the update (cant upload a screenshot as my work PC wont allow me to use your image host) UI buttons at the top now un-responsive.
about 5 minutes later pop-up on the UI saying update successful. device then logged me out.
upon logging in its showing as updated to 7.0.0601 UI working fine.
(im not aware of the device rebooting - it stayed on the desktop through the whole of the update)

OpenClaw on the the top bar if you click it says "OpenClaw failed to start properly. Please refresh the page and try again"
after a reboot - openclaw launches to the app centre for it to be downloaded.

USB copy is running MUCH faster on this version - thankyou

Does TOS 6 also get a docker update?

B0rg wrote: ↑22 May 2026, 04:56 Does TOS 6 also get a docker update?

Due to limitations of the TOS6 system kernel version, updates to versions 28.0 and above are not supported.

i've been trying to setup a brand new t12-500 pro, and get it into my local active directory domain with a frustratingly lack of luck

- no data on this array yet, so i went as far as to factory reset it completely this afternoon and then install the latest beta(7.0.0601) immediately to try again
- after factory reset, i did not bond the nics like i had it before (and eventually will need it), 10gb connection, but for simplicity single nic, static ip address
- domain at win2016 level
- join attempts utilizing domain administrator
-- when reviewing logs, particularly syslog, i saw my password in clear text on a lines after where it showed a join attempt encrypted.. (seriously not cool - passwords should never be logged in clear text to log files)
- process always fails with either "NetBIOS Verification Failed" or "SMB workgroup set incorrectly" at the Check domain service step, regardless of what's set in the various fields + what workgroup is set to over under file service
- even tried precreating a domain computer account so it would have something to join as directly in an OU vs. just dumping into cn=Computers

i've got multiple linux and synology boxes in the domain and haven't had any real issues on that front, but this is vexing me - going manual and checking to see if i can get kerberos tickets, other manual samba join type concepts worked from the command line when troubleshooting before i did the factory wipe, but doing that gets nuked by any edits in the UI since it'll clear out and overwrite smb-domain.conf, etc.. i even went as far as force enabling SMB1 at the domain level (cause who needs security, goes well with the clear text pw) without any luck.

i still feel like i'm missing something obvious here, so if i am, please feel free to point out and chastise appropriately, but i just want this to work before i move anything over to it

any ideas?

EDIT: just a followup, i hard reset the unit again and was able to join the domain just fine from TOS6, and that domain registration carried over with an upgrade (and subsequent update) just fine - it seems to be something in whatever changed with that process for TOS7 from scratch.

EDIT EDIT: ok i lied, even though it says "connected" in green still when you go into control panel|domain/ldap - it isn't talking to the domain anymore, seems to have reverted the smb-ads.conf to a default of:

security = ads
kerberos method = secrets and keytab
realm = NOONTEC.NET
template shell = /sbin/nologin
template homedir = /home/%D/%U
winbind offline logon = true
winbind request timeout = 10
winbind enum users = Yes
winbind enum groups = Yes
winbind refresh tickets = yes
winbind separator = \\
idmap config * : backend = autorid
idmap config * : range = 1000000-1999999
log file = /var/log/samba/%m.log
log level = 1
workgroup = WORKGROUP

.. attempting any changes from the UI doesn't stick. That being said, upon further monkeying with it, it seems to be a problem if the nics are 802.3ad bonded, break the bond, it reverts back to talking to the domain again... active/backup bonding seems to work though, but that doesn't really get me the 20gb uplink i was hoping for. It does seem that when you have bonding enabled at all, the UI shows a "No valid data" in the "Register DNS Interface" under advanced in the Domain/LDAP section

robr wrote: ↑22 May 2026, 10:29

We will immediately address the issue of plaintext passwords being logged and roll out an update as soon as possible. This was likely caused by leftover debugging logs from the development phase that the engineers failed to remove.

mnewland wrote: ↑21 May 2026, 18:37 T6-423 showing "operation failed" after downloading and installing the update (cant upload a screenshot as my work PC wont allow me to use your image host) UI buttons at the top now un-responsive.
about 5 minutes later pop-up on the UI saying update successful. device then logged me out.
upon logging in its showing as updated to 7.0.0601 UI working fine.
(im not aware of the device rebooting - it stayed on the desktop through the whole of the update)

This issue has been fixed, and will roll out a new update soon.

Riccobono67 wrote: ↑21 May 2026, 18:18

Thank you for providing such complete information and describing the problem. We suggest you visit our website and schedule a remote session via online chat so an engineer can help you troubleshoot the issue.
Remote session is available from 10AM to 5PM Monday to Friday UTC+8

DCCentR wrote: ↑20 May 2026, 02:35

Sorry for the inconvenience, this issue will be fixed in the next version, please stay tuned and test again after next version released