It is recommended to temporarily try using SMB to establish the connection and perform backups.
The software is primarily designed for NAS file servers, and other Linux system types such as Ubuntu have not been fully considered, which may result in compatibility issues.
We will continue to investigate and find ways to solve the problem.
[Help] Backup failed on second attempt via Rsync
Re: [Help] Backup failed on second attempt via Rsync
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: [Help] Backup failed on second attempt via Rsync
This issue was fixed in version 3.0.280 and has been released.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)