TerraMaster Forum

Gremlin wrote: ↑13 Apr 2025, 05:28 This symptom of WAN being "disconnected" has come up previously. IIRC that was due to using VPN/Tailscale/similar with a configuration issue. Maybe a forum search is in order.

oscar1412 wrote: ↑23 Mar 2025, 04:17 Hi, TerraMaster support gave me the solution:
ssh

1. rm -rf /etc/resolvconf.conf
2. ln -sf /run/systemd/resolve/stub-resolv.conf /etc/resolv.conf

RachelF42 wrote: ↑13 Apr 2025, 04:39

Gremlin wrote: ↑12 Apr 2025, 16:59 Security Isolation Mode enabled?

Security Isolation Mode has been disabled the whole time

EthanLiu wrote: ↑12 Apr 2025, 15:03 How is your currently used NAS device connected to the network?

Directly to the ISP-provided router, via the ethernet cable that came in the TNAS box

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please check the network connection status through the data dashboard on the right side of the desktop or the "Overview" function in the control panel.

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please confirm that the connected router can normally access the Internet.

I have an upcycled laptop acting as a Proxmox server connected that way too, it can access both the internet and the SMB shares on TNAS fine
My desktop is connected via WiFi and also has no issues with internet or SMB

EthanLiu wrote: ↑12 Apr 2025, 15:03 you may try replacing the network switch device or switching to another network interface for testing.

I would rather exhaust all other options before replacing my router since it's only the TNAS having issues

RachelF42 wrote: ↑13 Apr 2025, 04:39

Gremlin wrote: ↑12 Apr 2025, 16:59 Security Isolation Mode enabled?

Security Isolation Mode has been disabled the whole time

EthanLiu wrote: ↑12 Apr 2025, 15:03 How is your currently used NAS device connected to the network?

Directly to the ISP-provided router, via the ethernet cable that came in the TNAS box

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please check the network connection status through the data dashboard on the right side of the desktop or the "Overview" function in the control panel.

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please confirm that the connected router can normally access the Internet.

I have an upcycled laptop acting as a Proxmox server connected that way too, it can access both the internet and the SMB shares on TNAS fine
My desktop is connected via WiFi and also has no issues with internet or SMB

EthanLiu wrote: ↑12 Apr 2025, 15:03 you may try replacing the network switch device or switching to another network interface for testing.

I would rather exhaust all other options before replacing my router since it's only the TNAS having issues

RachelF42 wrote: ↑13 Apr 2025, 04:39

Gremlin wrote: ↑12 Apr 2025, 16:59 Security Isolation Mode enabled?

Security Isolation Mode has been disabled the whole time

EthanLiu wrote: ↑12 Apr 2025, 15:03 How is your currently used NAS device connected to the network?

Directly to the ISP-provided router, via the ethernet cable that came in the TNAS box

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please check the network connection status through the data dashboard on the right side of the desktop or the "Overview" function in the control panel.

EthanLiu wrote: ↑12 Apr 2025, 15:03 Please confirm that the connected router can normally access the Internet.

I have an upcycled laptop acting as a Proxmox server connected that way too, it can access both the internet and the SMB shares on TNAS fine
My desktop is connected via WiFi and also has no issues with internet or SMB

EthanLiu wrote: ↑12 Apr 2025, 15:03 you may try replacing the network switch device or switching to another network interface for testing.

I would rather exhaust all other options before replacing my router since it's only the TNAS having issues