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Re: TNAS PC Update

Posted: 07 May 2025, 18:34
by TMtina
AES wrote: 07 May 2025, 17:41 I don't understand the point of this forum. But I clearly understand that your company is in complete disarray and chaos in the direction of software development.
We apologize that the previous download link is no longer available. The download address has been updated and you may now attempt to download again.

Re: TNAS PC Update

Posted: 08 May 2025, 17:03
by AES
The link does not work.

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Re: TNAS PC Update

Posted: 08 May 2025, 17:29
by AES
Updated by downloading from the downloads page. The link provided here is working.

https://support.terra-master.com/downlo ... t=F8%20SSD

Re: TNAS PC Update

Posted: 08 May 2025, 17:39
by AES
Why does a NAS manufacturer make an installer that can't install a program from a network volume?! Why does macOS even need an installer? But the launch restriction is something else.
:cry: :evil: :twisted: :!: :?:
An error occurred while reading the package.
This package cannot be installed from a network volume. Copy the package to a local volume and try again.

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Re: TNAS PC Update

Posted: 19 Jul 2025, 04:52
by AES
A new version of TNAS for macOS has been released, I click the Download button, a link opens:
https://download3.terra-master.com/Apps ... .2.288.pkg

An error file opens:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<RequestId>687AB39F36F3BB3032C357E2</RequestId>
<HostId>tos-downloads.oss-cn-hongkong.aliyuncs.com</HostId>
<Key>Apps/TNAS PC/macOS/X86/TNAS_PC-amd64-5.2.288.pkg</Key>
<EC>0026-00000001</EC>
<RecommendDoc>https://api.aliyun.com/troubleshoot?q=0 ... commendDoc>
</Error>

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I was able to download from the product download page
https://support.terra-master.com/downlo ... t=F8%20SSD

Re: TNAS PC Update

Posted: 19 Jul 2025, 05:04
by AES
B again I can't install the program for NAS because it is on NAS.

I am amazed by the level of your employees... :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil: :evil:
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Re: TNAS PC Update

Posted: 19 Jul 2025, 05:05
by AES
How to install an application, why it is not installed from a network drive. All regular applications are installed from a network drive without problems.

:twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted:

Re: TNAS PC Update

Posted: 19 Jul 2025, 05:52
by CursaYang
We are very sorry for the trouble caused to you. Please try downloading the installation package to your mac before installing it.
Meanwhile, I will feed back your issue to the product team.

Re: TNAS PC Update

Posted: 19 Jul 2025, 14:44
by AES
I will not download the program for NAS on Mac, I am waiting for the correction of the crooked craft and when it will start to run from the network drive, what is the time frame for the solution?

Re: TNAS PC Update

Posted: 22 Jul 2025, 09:04
by EthanLiu
AES wrote: 19 Jul 2025, 14:44
We sincerely apologize for the inconvenience! Due to an error during our download resource reorganization, the latest version file was mistakenly modified, causing the download link to become invalid. This issue has now been resolved. Please re-download the update package.