davrizio wrote: ↑21 Feb 2025, 00:34
Thank you! I sent an email with videos to service(at)terra-master.com.
We are sorry that you have experienced a product hardware failure. Our business team has accepted your after-sales business request.
Also, thank you for your efforts in comparing and troubleshooting and video recording, which allowed us to easily identify the problem.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
