Initačize TOS6 fail

Initialization of newly purchased TNAS or re-installation of your TNAS
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RyanYang
TM Support
Posts: 1160
Joined: 01 Dec 2020, 11:50
China

Re: Initačize TOS6 fail

Post by RyanYang »

Is it convenient to contact us for remote inspection? If you can't find it, you can refer to the following: viewtopic.php?t=3815
Are your computer and TNAS in the same network segment or is only one network cable plugged in when installing the system?
When you use TNAS PC to click search, will your monitor broadcast the IP address?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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dalbert
Posts: 1
Joined: 24 Nov 2024, 01:46
United States of America

Re: Initačize TOS6 fail

Post by dalbert »

I have the same problem after updating a new F4-424 from TOS 5.1.145 to TOS 6 (I'm running 6.0.535).
email notification in general seems to be broken in TOS 6 (email verification worked in TOS 5).
Control Panel->Notifications->Send a test email also fails with a "Failed to send email to the following recipients..." growl.
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TMtina
TM Support
Posts: 246
Joined: 01 Nov 2022, 18:00

Re: Initačize TOS6 fail

Post by TMtina »

dalbert wrote: 24 Nov 2024, 01:52 I have the same problem after updating a new F4-424 from TOS 5.1.145 to TOS 6 (I'm running 6.0.535).
email notification in general seems to be broken in TOS 6 (email verification worked in TOS 5).
Control Panel->Notifications->Send a test email also fails with a "Failed to send email to the following recipients..." growl.
We have currently taken note of the issue.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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Gremlin
Gold Member
Posts: 1705
Joined: 02 Dec 2022, 22:31
Great Britain

Re: Initačize TOS6 fail

Post by Gremlin »

It's never worked from 'local' in TOS6 and it still hasn't been fixed. I don't think anything addressed to smtp port 25 works (verification nos?) BUT, apparently, it's "not an issue they can replicate". Presumably they have better access to their mail server than we do.
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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