TerraMaster Official Forum

Hi,the cloud disk in CloudSync is mega.nz instead of megadis.net, please make sure you are not mistaken.

I meant to tag you into the post above . Can you help?

Please contact technical support mailbox or the customer service window on the right side of the official website homepage. We can arrange for engineers to help you troubleshoot via remote access.

Yes, I have send 2 mails at support@terramaster.com but I never have an answers ...
I will try to send a similars mail at CloudSync directly ..

I've just sent an e-mail to the Technical Support Mailbox. Fingers crossed I'll hear something back...

I dont have any news about CloudSync himself since this message :

I’m sorry but CloudSync is a standalone application from Bdrive Inc. and it seems that the application you mentioned is a CloudSync application from Terramaster App Center.

We cannot find any license of CloudSync from your email address.

So, this app is not supported by BDDrive editor ...

Terramaster have any news ?

I have download the latest version of Cloud Sync, update today at 14h14, version 3.0.15.

I alwready have the same issue.
Can you report this issue to the CloudSync developper team or send us his mail adress?
I talk about the official Terramaster center app.

Thanks

We have already done it and there is currently no conclusion.
If you are willing to provide remote inspection, it will be beneficial for us to troubleshoot problems faster.

Brutaldeath wrote: ↑28 Sep 2023, 17:41 Yes, I have send 2 mails at support@terramaster.com but I never have an answers ...
I will try to send a similars mail at CloudSync directly ..

Check email address - it's terra-master.com (with hyphen)